On a website, synthetic monitoring of end-users transactions and actions has been become the latest in development tools used by many web or online businesses. In the past businesses, they totally relied on customers experience monitoring to test out their website performance and new features that they introduced. But in today’s businesses, instead of keeping real users for monitoring, synthetic end-users are used for monitoring.
Below are some of the benefits of Synthetic end-user monitoring:
- Website up time faster: To test out a site, you need to wait for enough real time users and may require more time to get the kind of input or monitoring data that can be provided by using synthetic end-users. Synthetic monitoring of end-user transactions, actions and responses can be run as frequently as needed, every few minutes if necessary.
- No need of training and support: For real end-users or to support end-users, it takes some time to give training how to run a transaction is avoided. Synthetic user can perform the necessary testing of website or an application without need of training on how to run a transaction or perform steps in an application.
- It keeps tracks and records: Whenever using a synthetic end-user monitoring for testing a website, whatever is going on during the testing that will be recorded and this will allow a quick and inexpensive means to monitor applications and websites for vital information.
- Information which is recorded can be used to troubleshoot problems: The recorded information gathered through this monitoring is tested and accelerates trouble shooting and solutions, prior to actually introducing new characteristics on a website.
- From multiple locations testing will be done: Synthetic end users are implemented from multiple locations either locally in the cloud or on various networks from all over the world. Synthetic end-user monitoring is less expensive and allows for quicker means to test transactions from the cloud and many other geographical locations.
- Revenue increase and customers happy: Making website applications and services are fully functional, downtime is lessened, revenues continue to flow, and customers will remain satisfied with the service.
- Allows for secure testing and monitoring of web applications such as SaaS (software as service) and cloud based applications before releasing.